Ford Service Pick Up & Delivery


It's part of You Mode.
The convenience of owning a Ford. Made just for you.

Schedule Service

We'll pick it up.

We'll service it.

We'll drop it off.

Here, Owners Mean the World

There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery* is one more. Just tell us dealer when and where you'd like to have your Ford picked up - home or work - and we'll come get it, service it at the dealership and return it to you.

* Ford Pickup & Delivery is offered by Eddie Gilstrap Motors and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Scheduling Service is This Easy

Contact Eddie Gilstrap Motors to schedule service or you can even schedule right in the FordPass App.*

* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Ford Pickup & Delivery is Complimentary

The next time you need service, Eddie Gilstrap Motors will make the round trip for you.  No need to drive to or from the dealer for service.*

* Ford Pickup & Delivery is offered by Eddie Gilstrap Motors and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

No Matter What Mode You're In, We've Got You.

Check out other You Mode benefits like Ford Mobile Service and
Ford BlueCruise* Hands-Free Highway Driving.

* Available feature. Includes a three-year connected service plan with regular map updates after which purchase is required. Requires FordPass® App and modem activation. Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle. Ford BlueCruise is a hands-free highway driving feature. Only remove hands from the steering wheel when in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving. See Owner's Manual for details and limitations. 2023 Ford Mustang Mach-E® Select model includes a 90-day trial with the option to purchase a three-year connected service plan with regular map updates. Requires FordPass App and modem activation.

Frequently Asked Questions

Every service is different. You’ll discuss timing when you book your appointment.

Your dealership will contact you however you like: phone, text or email.

All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.

Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Pickup & Delivery service is available within 20 miles of Bill Colwell Ford.

Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.

* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

All FordPass® Rewards members are eligible for this service. The number of times you can use the service depends on your membership Tier. You can sign up for FordPass Rewards here or when you download the FordPass App.*

* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.

All billing and payment questions should be directed to your Ford Dealer.

Contact the dealership performing the service directly.

Contact the dealership performing the service directly.

Contact the dealership performing the service directly.

How can we help?

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  1. Eddie Gilstrap Motors Inc.

    207 South Main Street
    Salem, IN 47167

    • Sales: (812) 883-3481
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Get in Touch

  • Contact our Sales Department at: (812) 883-3481
  • Monday8am-7pm
  • Tuesday8am-7pm
  • Wednesday8am-7pm
  • Thursday8am-7pm
  • Friday8am-7pm
  • Saturday8am-4pm
  • SundayClosed